tjbt's Privacy Policy
tjbt places the highest importance on protecting your personal information — this policy explains how your data is collected, used, and stored.
Introduction
This privacy policy ("Policy") applies between the tjbt online gaming platform ("tjbt", "we", "us") and every member ("you", "user") who uses our website and services. This policy explains what types of personal information tjbt collects, how that information is used and stored, and what steps we take to protect your data.
By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.
tjbt is committed to providing a safe and reliable online gaming environment for users in Bangladesh. Keeping your personal information secure is an integral part of that commitment.
What Information We Collect
tjbt collects only the information that is necessary for providing services, verifying identity, and ensuring secure transactions. Detailed descriptions of the different types of information are provided below:
2.1 Information Provided Directly
Information you provide directly during registration, login, or account management includes:
- Full name and date of birth (for age verification, minimum 21 years)
- Active mobile number and email address
- National ID card or passport number (for identity verification when required)
- Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- Your self-chosen password (stored in encrypted form)
2.2 Automatically Collected Information
When you use our website, the following information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and device model
- Pages visited on our platform and navigation patterns
- Session duration and login time and date
- Information collected through cookies and similar tracking technologies
2.3 Transaction Information
A record of each of your financial transactions is stored, including deposit amounts, withdrawal requests, payment methods used, and the date and time of transactions.
Purpose of Using Information
tjbt uses collected information only for the following purposes:
Service Delivery and Operation
Your information is used to create and manage your account, process deposits and withdrawals, provide bonuses, and ensure uninterrupted delivery of gaming services.
Identity and Age Verification
Identity verification is carried out to protect the security of the platform and to ensure that only users aged 21+ have access.
Fraud Prevention and Security
Information is analysed to detect suspicious activity, stop fraudulent transactions, and maintain the overall security of the platform.
Customer Support
Our 24/7 support team may use information related to your account to effectively resolve any questions or issues you have.
Notifications and Communications
Your contact information is used to keep you informed about important account updates, transaction confirmations, and relevant offers.
Data Storage and Security
tjbt employs industry-standard technical and administrative measures to keep your personal information secure. The key features of our security framework are:
- Passwords and sensitive financial information are always stored in hashed and encrypted form
- Firewall and intrusion-detection systems are active to prevent unauthorised access to servers
- Payment information (bKash, Nagad, Rocket, Upay, bank transfer) is processed through a secure payment gateway
- Staff access to data is restricted by Role-Based Access Control
- System logs are regularly reviewed to detect suspicious activity
- Data backups are kept in a secure and encrypted infrastructure
Data retention period: Information is retained for as long as your account is active and for as long as necessary thereafter to meet legal or business requirements. Financial transaction records are kept for a defined period in accordance with regulatory requirements.
Sharing Information with Third Parties
tjbt never sells your personal information or shares it with unauthorised third parties. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your deposit and withdrawal transactions. This information is used solely to complete the specific transaction.
5.2 Game Software Providers
The minimum necessary information may be shared with licensed software providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, NetEnt, and Ezugi in order to deliver the gaming experience.
5.3 Legal Obligations
We may be required to disclose information to authorities under a court order, government directive, or applicable law. In such cases, we act only within the limits permitted by law.
5.4 Corporate Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, in such circumstances the new entity will also be bound to uphold standards consistent with this privacy policy.
Cookies and Tracking Technologies
The tjbt website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Essential Cookies
These cookies are essential for the core functionality of our service. They are used for basic tasks such as maintaining login sessions, verifying security tokens, and remembering items in a cart.
6.2 Functionality Cookies
These cookies are used to remember your preferred language, display settings, and other personalised preferences, making your next visit more convenient.
6.3 Analytical Cookies
These cookies help collect anonymous statistical data to monitor website performance and improve the user experience. You can disable non-essential cookies by changing your browser settings, though this may affect some site functionality.
Your Rights
tjbt believes you have full rights over your own information. Your main rights are described below:
Right to Access Information
You can ask us at any time what information is stored about you. Upon request through the support team, we will provide you with a data summary within a reasonable timeframe.
Right to Correct Information
If any information stored in your account is incorrect or outdated, you can request a correction. We will complete the necessary update promptly.
Right to Delete Your Account
In certain circumstances you may request the deletion of your account and associated information. However, some information may be retained for a defined period to meet legal obligations (such as financial records).
Right to Object to Data Processing
You may object to marketing communications or certain types of data processing. We will respect your preferences and stop the relevant communications.
Protection of Minors
tjbt strictly prohibits any person under 21 years of age from registering or using the platform. We do not knowingly collect personal information from minors.
Date of birth is verified during the registration process and additional identity verification may be carried out if required. If it becomes known that a minor's information is in our database, the relevant account will be closed immediately and all information will be deleted. Parents or guardians who become aware of their minor child's information being present are requested to notify our support team without delay.
Responsible Gaming and Data Protection
To ensure responsible gaming, tjbt monitors user gaming behaviour. This information is used to identify problematic gaming patterns and to provide timely assistance. For more details, please visit our Responsible Gaming page.
If you wish to limit your own gaming, self-exclude, or take a cooling-off period, our support team is always ready to help.
Changes to This Policy
tjbt reserves the right to update this privacy policy from time to time. The revised policy will be published on this page after each change. Registered users will be notified of significant changes by email or account notification.
Continued use of the platform after a policy change will be considered acceptance of the revised policy. You are therefore encouraged to review this page regularly.
Related Documents
This privacy policy should be read together with our other policies:
- Terms & Conditions — General terms of use for tjbt
- Responsible Gaming — Safe gaming guidelines
- About Us — Learn more about tjbt
- FAQ — Answers to common questions
Have a privacy question?
Contact us for any questions or requests regarding the protection of your information — we provide support in Bengali and English 24/7.